Silver Retainer

This is built for Tahoe vacation homeowners with $.5–3M properties who want more than just a passive manager. You’re done with commission-based companies skimming 30% off your revenue while giving you inconsistent service and tacking on coordination fees. You want a flat, predictable fee that protects your profits. You want hands-on, local experts who actually show up at your home, oversee the guest experience, and manage every moving part so you can maximize returns without stress. This tier is for owners who value peace of mind, consistent income, and the security of knowing their high-value home is cared for like it’s our own.

What’s Included

• Full-service STR management: listings optimized, dynamic pricing, guest communication, turnovers, vendor coordination, maintenance, and inventory restocks.

• On-site presence in Tahoe (not remote “managers” phoning it in from out of town).

• Quarterly flat fee = predictable cost structure; you keep all upside from revenue growth.

• 14 day Property Turnaround → Free new photos, optimized & renewed listing, dynamic pricing, guest welcome set up, in person walkthrough & stress tests, faqs, local knowledge and tips, etc. We also set up lights and make the ambiance amazing, along with a few other Silver Swan touches. We go above and beyond and you’ll have to see for yourself!

Premium

This is built for Tahoe vacation homeowners with $3–8M luxury properties who expect their management partner to operate at the same level of excellence as their home. You want hands-on, local experts who don’t just manage logistics, but protect and elevate your estate. This tier is for owners who demand true concierge-level oversight, white-glove guest experience, and maximum asset protection.

Everything in Core, plus…

• Elevated concierge-level guest services (VIP check-ins, curated local experiences, tailored communication).

• Proactive estate care: detailed inspections, large revenue boosting projects, and vendor management beyond standard turnovers & maintenance.

• Custom revenue strategy with dynamic pricing, seasonal optimization, and high-touch adjustments designed for $3–8M homes.

• Premium presentation upgrades: professional media, luxury staging advice, and ongoing listing refinement.

• On-call property oversight: faster response times and higher frequency on-site checks.

• Added privacy, discretion, and brand-level positioning that protects the reputation and exclusivity of your home.